B2B Customer Journey Map PowerPoint Template

6 Stages B2B Customer Journey Map PowerPoint Template

The B2B customer journey map template PowerPoint is a powerful framework for understanding and visualizing the customer journey from awareness to retention. This template is structured into six key stages: Awareness, Interest, Consideration, Decision, Onboarding, and Retention, each explaining how customers interact with a business.

Ideal for marketing professionals, sales teams, and business strategists, this template helps analyze customer behavior, identify pain points, and enhance customer engagement strategies. The color-coded sections and icons make the journey easy to follow, ensuring clarity and effectiveness.

Designed for PowerPoint and Google Slides, this template is fully editable, allowing businesses to tailor it to their industry and customer needs.

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Features of this template

Other Use Cases:

Marketing strategy, customer experience mapping, sales funnel analysis, lead nurturing strategy, digital transformation planning.

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