6 Stage Customer Journey Roadmap Template

The Customer Journey Roadmap PowerPoint Template is an essential tool for businesses aiming to map and enhance their customer engagement and experience. This visually appealing roadmap PowerPoint template outlines each stage of the customer journey, from awareness to advocacy, helping businesses visualize and strategize how clients interact with their brand. Each stage—awareness, consideration, purchase, onboarding, retention, and advocacy is clearly defined with key actions and channels, making it easy to track customer progress and identify areas for improvement.

This roadmap slide is perfect for marketing teams, customer experience managers, and business strategists who want to optimize client touchpoints and ensure a seamless customer experience. The color-coded stages provide a clear and organized flow of information, allowing teams to collaborate and plan effective strategies for customer engagement, retention, and loyalty-building. Whether you’re presenting to internal stakeholders or using it as a planning tool, this template is both functional and visually engaging.

Compatible with PowerPoint and Google Slides, the Customer Journey Roadmap Template is customizable to fit your specific business needs, making it a versatile tool for any industry. It helps businesses not only track customer interactions but also build more meaningful relationships through a clear understanding of client behavior and preferences.